Betting Rules

By opening an account, accessing a betting service or placing a bet, you confirm that you have read and understood the rules that apply to your use of the service. You are responsible for checking these rules before every bet because markets, products and available features may differ. Rules may also be updated from time to time. The version displayed when a bet is placed will generally be used when that bet is assessed, unless applicable law or the relevant account terms require a different approach.

You must be legally permitted to participate in online gambling in the place where you are located. You must also meet any applicable age, identity and account requirements. You must not use the service if online betting is unlawful for you, if you are subject to a gambling restriction, or if you are accessing the service on behalf of another person. An account must be used only by the person to whom it belongs.

You are responsible for keeping your login details, devices and payment information secure. Do not share your password, allow another person to use your account or place bets for someone else. If you believe that your account has been accessed without permission, notify the relevant support channel as soon as possible and stop using the account until the issue has been reviewed.

Yayawin Casino may conduct checks required to verify identity, age, location, payment ownership or account activity. A bet or transaction may be held for review while information is checked. If information cannot be verified, or if account activity appears inconsistent with these rules or applicable law, access to betting services may be restricted, suspended or closed.

Each market may have its own conditions, including the event, participant, competition, result method and time used for settlement. You should read the market information and any displayed rules before placing a bet. If a market-specific rule conflicts with a general rule, the market-specific rule will normally apply to that market, subject to applicable law and the governing account terms.

Markets are settled using an appropriate official result, result source or other reliable information relevant to the event. Settlement may take place after the event has ended or after the information needed to determine the result becomes available. A result may be amended where an official source changes it, where a material error is identified, or where the original settlement did not reflect the applicable rules.

If an event is cancelled, abandoned, postponed, interrupted or materially changed, the outcome may depend on the market rules and the circumstances of the event. Some bets may remain valid, while others may be cancelled or treated as having no result. Where a bet is cancelled under the applicable rules, the stake will generally be returned, unless a different treatment is required by those rules or by law.

Where an event or market contains an error, or where the information shown is incomplete or inaccurate, the market may be suspended, corrected or cancelled. This can include an incorrect participant, event time, selection, price or settlement description. A review will consider the accepted bet record, the market rules, the nature of the error and any relevant legal requirements.

For combination or multi-selection bets, the result of the overall bet may depend on every included selection and on the rules for cancelled, void or unresolved selections. A selection that cannot be settled may affect the remaining bet rather than being treated in the same way as a losing selection. The applicable bet slip and market rules should therefore be checked before confirming a combination bet.

Settlement information is not a guarantee that a result cannot later be reviewed. If there is a clear administrative, technical or settlement error, the result may be corrected after the initial outcome is shown. Any adjustment will be made in line with the applicable rules and relevant obligations.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet more than you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and never borrow money to gamble. A loss does not create an obligation or a better chance of winning on a future bet.

• Set personal spending and time limits where those tools are available.
• Stop playing if gambling is affecting your finances, relationships, work or wellbeing.
• Ask for help if you find it difficult to control your gambling.
• Use account restrictions, breaks or self-exclusion options where appropriate.
• Seek independent financial, health or gambling support if you are concerned about your behaviour.

If you have a question about a bet, settlement or account record, raise it through the available customer support or complaints process. Provide a clear description of the issue and any relevant information. A review may include the bet record, market rules, system logs, event information and account history. You will be informed of the outcome through the contact method associated with your account, where appropriate.

These rules are general information and do not replace the applicable Terms and Conditions, market-specific rules, responsible gambling information or legal requirements. If you do not understand a rule, do not place the bet until you have obtained clarification. By continuing to use the betting service, you acknowledge that you are responsible for reading and following the rules that apply to your activity.